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Privacy Policy

How we collect, use and protect your personal information.

Last updated: 20 February 2026

Highlight Builders ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or engage our services.

1. Information We Collect

Personal Information

We may collect the following personal information when you contact us, submit a form, or engage our services:

  • Full name
  • Phone number
  • Email address
  • Residential address (for project purposes)
  • Details about your renovation project
  • Suburb or location information

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide quotes
  • To deliver our renovation and building services
  • To communicate with you about your project
  • To send follow-up communications related to our services
  • To improve our website and services
  • To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Trusted subcontractors and tradespeople directly involved in your project
  • Professional advisors (accountants, lawyers) as required
  • Government authorities where required by law (e.g., building permits)
  • Website hosting and analytics service providers

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party website you visit.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (where applicable)
  • Opt out of marketing communications

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: