Last updated: 20 February 2026
These Terms & Conditions ("Terms") govern your use of the Highlight Builders website and the provision of building and renovation services by Highlight Builders ("we", "us", "our"). By using our website or engaging our services, you agree to be bound by these Terms.
1. About Us
Highlight Builders is a registered building business operating on the Mornington Peninsula, Victoria.
2. Website Use
You may use this website for lawful purposes only. You agree not to:
- Use the website in any way that breaches applicable laws or regulations
- Copy, reproduce, or redistribute website content without our permission
- Attempt to gain unauthorised access to any part of the website
- Introduce viruses, malware, or other harmful material
3. Quotes & Estimates
All quotes provided by Highlight Builders are estimates based on the information available at the time. Unless otherwise stated:
- Quotes are valid for 30 days from the date of issue
- Quotes are subject to a site inspection and may be revised once the full scope of work is confirmed
- Any variations to the agreed scope of work may result in additional costs, which will be communicated and agreed in writing before work commences
4. Scope of Work
The specific scope of work for your project will be outlined in a written agreement or contract. This document will detail:
- Description of the renovation or building work to be performed
- Materials to be used (where applicable)
- Estimated timeline and milestones
- Total cost and payment schedule
Any changes to the scope of work must be agreed in writing by both parties.
5. Payment Terms
Payment terms will be outlined in your project agreement. Standard terms include:
- A deposit is required before work commences (amount specified in contract)
- Progress payments may be required at agreed milestones
- Final payment is due upon completion of the project
- Payments are to be made via bank transfer or other agreed method
Late payments may incur interest at a rate of 2% per month on the outstanding balance. We reserve the right to suspend work if payments are not received as agreed.
6. Project Timeline
We will endeavour to complete all projects within the estimated timeframe. However, timelines may be affected by:
- Unforeseen structural or site conditions
- Delays in material supply or delivery
- Client-requested variations or changes
- Weather conditions or other circumstances beyond our control
- Council or regulatory approval delays
We will keep you informed of any significant changes to the project timeline.
7. Warranties
We stand behind our work. All building and renovation work carried out by Highlight Builders is subject to:
- A structural warranty as required under Victorian building regulations
- Manufacturer warranties on materials and products (as applicable)
- Our commitment to rectify any defective workmanship within a reasonable timeframe
Warranties do not cover damage caused by misuse, neglect, normal wear and tear, or unauthorised modifications.
8. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information about your project requirements
- Ensure reasonable access to the work site for our team and subcontractors
- Obtain necessary permissions (e.g., body corporate approval) as required
- Make payments in accordance with the agreed schedule
- Notify us promptly of any concerns or issues during the project
9. Cancellation & Termination
Either party may terminate the agreement with written notice. In the event of cancellation:
- You will be responsible for payment for all work completed and materials ordered up to the date of cancellation
- Deposits may be non-refundable, depending on the stage of work
- We reserve the right to terminate the agreement if the client fails to meet their obligations, including payment
10. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the cost of re-performing the defective work or, at our option, the cost of having the work re-performed by a third party
- We are not liable for indirect, incidental, or consequential damages arising from the provision of our services
- Nothing in these Terms excludes or limits liability that cannot be excluded by law, including under the Australian Consumer Law
11. Insurance
Highlight Builders holds appropriate insurance for building and renovation work, including public liability and construction insurance as required by Victorian building regulations.
12. Intellectual Property
All content on this website — including text, images, logos, designs, and project photography — is the property of Highlight Builders and is protected by Australian copyright law. You may not reproduce, distribute, or use any content without our prior written consent.
13. Dispute Resolution
In the event of a dispute, both parties agree to:
- First attempt to resolve the matter through direct communication
- If unresolved, seek mediation through an agreed independent mediator
- If mediation fails, the dispute may be referred to the Victorian Civil and Administrative Tribunal (VCAT) or relevant court
The laws of the State of Victoria, Australia govern these Terms.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms or our services, please contact us: